When it comes to airline complaints in the United States, low cost carrier Spirit is way ahead of the competition. In fact, passengers are three times as likely to have an issue with Spirit as the country’s next most complained-about carrier, Frontier Airlines.
In 2013, Spirit had 9,440 complaints per 100,000…
According to data provided by the Center of Disease Control and Prevention (PDF), landline phones are gradually losing relevance in the United States.
Jim Dougherty, hbr.org
When I took over as CEO of Intralinks, a company that provides secure web based electronic deal rooms, the company was hemorrhaging so much cash that its survival was at stake. The service was going down three times per week; we were in violation …
An HBR article with a simple truth that so many forget. This truth is the greatest single reason consultants exist. It’s also our sharpest tool.
The Greying of Facebook
The debate about whether or not young people are losing interest in Facebook has been going on for…
Michael Birshan, hbr.org
Two uncomfortable strategic truths face the vast majority of executives and companies – and probably you, too. First, you don’t have a powerful strategy. And second, you aren’t doing much about it.
Though both statements may sound extreme, they …
Here is a nice short read for the Ivory Tower Residents to help avoid the high cost of Groupthink.
BlackBerry BBRY +2.33% BlackBerry Ltd. U.S.: Nasdaq $7.39 +0.17 +2.33% Dec. 23, 2013 10:27 am Volume (Delayed 15m) : 11.51M P/E Ratio N/A Market Cap $3.81 Billion Dividend Yield N/A Rev. per Employee $671,732 12/20/13 5 Takeaways From…
Here is a classic example of an industry pioneer ‘falling into the ditch’ as predicted by the Sheth Rule of Three.
As a distributed team, we find tools indispensable because we rely on them so heavily to collaborate and create our collective office space in the cloud. We know the beating heart of running a successful business is successful communication internally as a team and externally with our…
Don’t Build Your Startup Outside of Silicon Valley
Maxwell Wessel, hbr.org
The entrepreneurial zeitgeist today is hard to ignore. Startup America regions have been launched in 32 states. MBAs are flocking to internet startups at an unprecedented clip — faster than during the original dot-com bubble. Even President Obama …
Entrepreneur states in this blog a startup outside of CA, MA, and NY face even larger odds of success.
Article is written by a startup entrepreneur stating the odds are stacked against a startup not located in California, Massachusetts and New York.
Great advice on the Alabama Gulf Coast. at Hampton Inn & Suites – View on Path.
Here is an essay version of my class notes from Class 1 of CS183: Startup. Errors and omissions are my own. Credit for good stuff is Peter’s entirely.
CS183: Startup—Notes Essay—The Challenge of the Future
Purpose and Preamble
We might describe our world as having retail sanity, but wholesale madness. Details are well understood; the big picture remains unclear. A fundamental challenge—in business as in life—is to integrate the micro and macro such that all things make sense.
Humanities majors may well learn a great deal about the world. But they don’t really learn career skills through their studies. Engineering majors, conversely, learn in great technical detail. But they might not learn why, how, or where they should apply their skills in the workforce. The best students, workers, and thinkers will integrate these questions into a cohesive narrative. This course aims to facilitate that process.
I. The History of Technology
For most of recent human history—from the invention of the steam engine in the late 17th century through about the late 1960’s or so— technological progress has been tremendous, perhaps even relentless. In most prior human societies, people made money by taking it from others. The industrial revolution wrought a paradigm shift in which people make money through trade, not plunder.
The importance of this shift is hard to overstate. Perhaps 100 billion people have ever lived on earth. Most of them lived in essentially stagnant societies; success involved claiming value, not creating it. So the massive technological acceleration of the past few hundred years is truly incredible.
The zenith of optimism about the future of technology might have been the 1960’s. People believed in the future. They thought about the future. Many were supremely confident that the next 50 years would be a half-century of unprecedented technological progress.
But with the exception of the computer industry, it wasn’t. Per capita incomes are still rising, but that rate is starkly decelerating. Median wages have been stagnant since 1973. People find themselves in an alarming Alice-in-Wonderland-style scenario in which they must run harder and harder—that is, work longer hours—just to stay in the same place. This deceleration is complex, and wage data alone don’t explain it. But they do support the general sense that the rapid progress of the last 200 years is slowing all too quickly.
In the business of managing business there is one skill that should be prized as much as an M.B.A. or any other certification. That is the ability to appropriately plot data. Here is a link to a blog discussing the underutilized orbit chart.
This is a model for measuring Market Risk in the overall equities markets. There are the short term indicators of which a simple average is calculated and a simple average of long term indicators. The short term are plotted on the horizontal axis and the…
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One of the benefits of my work is the opportunity to work with some outstanding people throughout the country. And as diverse as any population segment in America is, there are some common, not universal, traits. One of those is small and medium sized…
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